Terms and Conditions

Hops & Hounds, LLC

Terms and Conditions of Use

Last updated: October 2023

These Terms and Conditions are Extensive and Detailed to help protect You, Your Canine(s) and all other Visitors, Members, Guests, Patrons, and their Canines. Please read these terms and conditions carefully before using our Services, App or Facilities.

You are accepting all Terms, Conditions and Rules by:

  1. Entering the Property, or

  2. Downloading and completing a profile within the Hops & Hounds Mobile App.


A. These Terms of Use (these “Terms”) are a binding agreement between you (“You” or “Member” or “Patron”) and Hops N Hounds, LLC, doing business as Hops & Hounds (referred to herein as “Company” or “Hops & Hounds”) and these terms govern your use of the Company facilities, mobile applications, products and services provided through or by the Company (collectively, the “Service” or “Services” and “Facility” or “Facilities”).

B. Accessing or using the Services or Facilities thereby confirms your agreement to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services or Facilities. These Terms expressly supersede prior agreements or arrangements with you regarding the use of the Services or Facilities.

C. Company may terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services, Facilities, or any portion thereof, at any time for any reason.

D. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Services or Facilities after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Services.

E. Please read these Terms and our Privacy Policy carefully before using the Facilities or Services. Please note: These terms contain a mandatory arbitration clause, class action waiver and waiver of jury trial. By accepting these terms and using the Services or Facilities, you expressly waive your right to bring claims outside of arbitrations, claims for non-individualized relief (including participating in a class action), and to trial by jury. If you do not agree to these Terms, you may not access or otherwise use any of our Services or Facilities.

F. Limitation of Liability: as further detailed herein, if Company or any of its patrons, canine patrons, employees, affiliates, agents, representatives, suppliers, service providers, contractors, independent contractors or subcontractors (collectively, “Related Parties”) are found liable for any injuries, liabilities, expenses, losses, costs, deficiencies, fines, penalties, judgements, or damages (including consequential or punitive damages) of any kind or nature, or out of pocket legal or other expenses to you, your canine, or any person under your supervision and care, including, without limitation, reasonable attorney’s fees and expenses (collectively “Losses”) due to its negligence, negligence per se, breach of warranty, violation of any consumer protection statute or failure to perform its or their obligations under these Terms, the maximum liability (including, without limitation, joint and several liability) will be two thousand five hundred dollars ($2,500.00 US). This amount is the agreed upon damages, is not a penalty, and shall be your exclusive remedy. To the full extent permitted by law, you assume all risk, on behalf of yourself, your canine(s) and any persons under your supervision, while on Company property, of injury or losses, including to personal property and personal injury (including death) and you hereby waive any and all rights of recovery in excess of $2,500.00 for any claim, action or cause of action against the Company or Related Parties for any losses arising from or related to Services. Further, you hereby release and waive for yourself, your canine(s) and any person under your supervision while on Company premises, and any insurer, all subrogation and other rights to recover against Company or Related Parties arising as a result of the payment of any claim for loss, damage or injury. You understand and agree that the Services and Facilities may not perform as expected and could result in harm or injury.


A. The following Terms, Conditions and Rules are Specific to all Leash-Off Areas of the Facility and Access to said Areas via Membership through the Company Software Application (The Hop & Hounds App, or APP). For purposes of clarity, “leash-off areas” refers to areas where patrons are permitted to remove their canine’s leash to allow the canine to roam and play within the designated area.

By downloading the Hops & Hounds Membership App and creating a profile, You agree to the following additional terms and conditions;

  1. A periodic charge may occur for each appropriate billing cycle or as a one-time charge, constituting my Service and Usage Fees to become a Member of Hops & Hounds, to allow myself and my canine access to specific areas of the property, and are due under my Hops & Hounds account.

  2. All payments are non-refundable, and charges made to the credit card above under this agreement will constitute in effect a “sales receipt” and evidence that services were rendered and received.

  3. To terminate the recurring billing process, I must terminate my service agreement in writing or arrange for an alternative method of payment with at least 30 days. I will not dispute Hops & Hounds recurring billing charges with my credit card issuer so long as the amount in question was for periods prior to the receipt of my written request to terminate my Hops & Hounds services at lease 30 days prior to an upcoming billing date.

  4. You will not add any Non-Family Member or Significant Other as a Shared Member of Yours, within the App, if that Shared Member is not legally living with you at your primary residence. Adding “Users” and “Canines” to your Account who do not reside with you at your Primary Residence is a violation of these Terms and Conditions and will result in financial penalties and possible cancellation of your Account within the App, preventing You, related Parties and all related Canines from accessing Company Facilities and Services.

B. Release of Liability and Liability Waiver

You understand and accept that, as a member/participant, for good and valuable consideration, including the right to use the Dog Park, you hereby (i) agree to be solely financially responsible for and shall indemnify and hold harmless Hops N Hounds LLC and any of its officers, employees, servants, agents, and related parties (hereinafter referred to as “RELEASEES”), (ii) shall release, waive, discharge and covenant not to sue RELEASEEs, for an loss, liability, cost, claim, damage of any kind of nature (including without limitation, incidental and consequential damages), expense (including, without limitation, costs of investigation, defense and settlement, and reasonable attorney’s fee and expenses) and/or cause of action, whether or not involving a third-part claim (Collectively “Damages”) arising, directly or indirectly, out of or related to any loss, damage, injury, death that occurs to person or dog, as a result of my election to use the Dog Park (including Damages caused in whole or in part by negligence of Hops N Hounds LLC and/or staff), and (iii) knowingly and voluntarily assume any and all risk of harm to person or dog (including damages caused in whole or in part by negligence of Hops N Hounds LLC staff).

This agreement releases Hops N Hounds LLC or any company doing business as Hops N Hounds LLC “Hops” from any liability to you, your canine or anybody accompanying you except for gross negligence. This agreement affects any rights you may have if you, your canine or anybody accompanying you suffer damages while using the Dog Park or any of our facilities. The “Dog Park” is that portion of Hops N Hounds LLC entire grounds (“Grounds”) for which you have voluntarily paid a separate membership fee to use and is fenced off from the other Grounds. Please see Section 9 for additional information around Liability Remedies.

C. Health/Behavior of Canine Participants

  1. User hereby declares, represents, and warrants that Participant’s dog(s):

    • Is a least 4 months old.

    • Is friendly and social around people and other dogs.

    • Is clean and does not have fleas or ticks.

    • Is spayed/neutered, and is current within the calendar year on vaccinations, including Rabies, DHLPPC, and Bordetella

  2. Participant further understands and agrees that in admitting their dog to the Dog Park, the Dog Park and Hops N Hounds LLC staff have relied on Participant’s representation and warranty that such dog is in good health and has not harmed or shown aggressive, threatening, or vicious behavior towards any person or other dogs.

  3. Owners are responsible for behavior of their dog and must promptly break up a


  1. Membership to the Dog Park is voluntary and at your own risk. We reserve the right to excuse any person or dog from the Dog Park at any time for negative behavior which could be harmful to people (including staff) or other dogs. It is the participant’s sole responsibility to ensure the safety and well- being of your dog, your guest, and yourself. Membership may be suspended or revoked at any time if it is found that a participant has jeopardized the safety of other Dog Park Members.

  2. Member agrees to keep his or her dog leashed when not inside the Dog Park. Member may release his/her/their dog(s) from their leash only inside the Dog Park.

  3. Members must remain in the Dog park at all times with their dog(s) when utilizing the dog park Facilities.

  4. Abandoning dogs is prohibited and is punishable by law. Violators are subject to revocation of Membership and will be banned from using the Dog Park as well as being reported to the City of San Antonio.

  5. Minors under the age of 18 are not allowed in the Dog Parks at any time.

  6. Member understands staff will be inside the dog park to help keep it clean. Member also understand that they are responsible for picking up and properly disposing of any waste left by their dog(s) both inside the dog park and in all on leash areas of Hops N Hounds LLC properties.

  7. Hops N Hounds LLC has the right to edit, change and add to the Dog Park Rules at any time.


By signing this Disclaimer, Agreement and Waiver, I state that: I have read and understand the conditions set forth in this Disclosure, Rules and Release” I am 18 years of age or older; I agree to all conditions set forth herein, and I sign this voluntary. This is a release of liability. Do not sign if you do not understand or do not agree with its terms.


The following Terms and Conditions apply to all other rules, terms and conditions of Hops & Hounds, their property and their services, including the Hops & Hounds Membership App (mobile phone application for managing memberships and access to designated areas and services for Hops & Hounds).

A. Company operates as a Bar, Restaurant, Dog Park, Event Space and Social Premises for Individuals and Canine companions to gather and partake in Services within the Company Premises. Company may, from time to time, allow outside Vendors to operate on the premises as a value add to Users and their Canine companions.

B. You acknowledge that the Third Party Vendors are not actual agents, apparent agents or ostensible agents or employees of Company in any way.


A. The Company, its Facilities, its Staff, its Third Party Providers and its Vendors are not responsible for the safety of You, Your canine(s) or anyone under Your supervision at any time and not while on the Company Property or while using any of the Company Facilities.

B. The Company makes every attempt to create a clean and safe environment and to verify all patrons and their canine(s) meet Company Standards, but cannot control all patrons, their canine(s) or any other persons under their supervision. You cannot expect that the Company, its Facilities or its Services will keep You safe from potential harm from: accidents, injury, attackers, criminal activity or other risks and dangerous situations that could arise while on Company Property or using Company Services.

C. Company maintains the sole discretion not to deploy its employees or Related Parties into potentially dangerous situations related to patrons or canine conflicts. Company and its Employees or Contractors will work with local authorities (911, police, emergency responders) to send the appropriate party(s) to assist You should it be necessary.

D. You cannot expect the Company or their Affiliates to provide photos, videos or any other information about other Patrons, Members, Canine(s) or Others or provide remedies between any two parties. Each patron is accepting risk and liability while being on Company property and agrees that Company cannot be held responsible for harm caused to You by another patron, their pet or any person under their supervision.


A. All Software provided or used in connection with the Service of the Company is licensed hereunder by Company to You solely to enable use of and access to the Service. Subject to Your full and continued compliance with these Terms of Use, Company grants You a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to use the Service for the license term as agreed upon by You. Company may, in its sole discretion, change the functions and capabilities of the Service at any time. You acknowledge and agree that Company retains all rights, title, and interests (including without limitation patent rights, copyright rights, trademark rights, and other intellectual property and proprietary rights) in and to the Service and related documentation and computer code, including, without limitation, all copies, modifications, translations, and other derivative works that duplicate or are based on the Service or components thereof. You acknowledge that Software Service is proprietary to Company and that Company reserves all rights not expressly granted herein and no other rights and licenses are granted or deemed to be granted hereunder.


A. Limited Warranty: Company is committed to servicing You in a manner consistent with general industry standards. Company will endeavor in good faith to provide Services as described in these Terms.

B. Other Precautions: It is Your responsibility to provide true, complete and accurate information about yourself and your Canine(s) to Company when registering for or utilizing the Services, and to keep that information up-to-date at all times. Failure to provide Company with accurate information, including but not limited to, your correct legal information, legal name, accurate photo images of self and Canine(s), legal identification documents, and accurate healthcare documents for your Canine may impair the effectiveness of the Services and could result in denial of Service, and You will still be charged for Service if denied, without refund.


A. You are solely and exclusively responsible for: Yourself, your canine(s) and anyone under your supervision for all activity in connection with use of Company Facilities and Services

B. You are responsible for obtaining all information necessary directly from any other Patron, Member, Guest or User with whom you have any issue while using Company Facilities or Services, and it is your responsibility to seek remedy between you and any other Patron, Member, Guest, User or their Canine(s) with whom you have any issue while using Company Facilities or Services. It is not the Responsibility of Company should issues arise between two or more Patrons, Members, Guests, Users or their Canine(s) who may utilize the facilities, nor is it the Responsibility of the Company to resolve issues between two Patrons, Members, Guest, Users or Canine patrons of the facilities. You have agreed that you are entering the property, and utilizing Facilities and Services AT YOUR OWN RISK AND AT THE RISK TO YOUR PET(S) AND THOSE UNDER YOUR SUPERVISION while utilizing Company Facilities and Services.

C. As part of the Services, You may receive communications through the Services, including messages that Company sends (for example, via SMS or email). By participating in the Services, You agree to receive communications from Company, and You represent and warrant that by providing a wireless phone number and/or email address to Company, You consent to receive communications from Company. In addition, you are responsible for any fee from your SMS provider resulting from any communication sent by Company to your mobile phone, email or other electronic device. Under no circumstances will Company or Third Party Provider be responsible for any text messaging or wireless charges incurred by You or by a person that has access to Your wireless device or telephone number. If Your carrier does not permit text alerts, You may not receive the Text Messages from Company or Third Party Provider. Text Message services are provided on an As Is basis.

D. No Interference: Your use of the Company Facilities or Services shall not unreasonably interfere with use of the Facilities or Service by any other Patron, their Canine(s). You understand and agree that Company shall have the sole right to decide whether You are in violation of any of the restrictions set forth in these Terms, and Company shall have the right to terminate your access at any time and for no reason.

E. Your Content: Any information or content posted or transmitted through the Company, its social media, its software Service or any other form of print or electronic publication related to The Company is the sole responsibility of the person from whom such content originated, and You accesses all such information and content at Your own risk. You are responsible for all content You contribute, in any manner, to or about the Company or its Service, and You represent and warrant that You have all rights necessary to do so, in the manner in which you contribute it. You will keep all registration information accurate and current. You are responsible for all your activity in connection with the Company, its Services, or use of Company Facilities.

F. License to User Content

  1. Anything You post, upload, share, store, or otherwise provide to or about the Company, through its Service or in connection to its online or public presence, is Your “User Content.” In order to display User Content, and to allow other Patrons or Users to have access to it (where applicable), You hereby grant Company a license to translate, modify, copy, store, make use of, reproduce and/or otherwise act with respect to such User Content. You agree that the licenses You grant are royalty-free, perpetual, sublicensable, irrevocable, and worldwide. Your ownership of User Content is not affected. This includes all posts, information, images and soundbites of your Canine(s).

  2. If You share User Content publicly or through Company Services and/or in a manner that more than just You can view, (each of the foregoing, “Public User Content”), then You grant Company the licenses above, as well as a license to display, perform, and distribute Your Public User Content for the purpose of making that Public User Content accessible to other Members, Patrons, Users, Guests or Potential Patrons, Members, Users and Guests, and providing the Service necessary to do so, as well as all other rights necessary to use and exercise all rights in that Public User Content in connection with the Company Service and/or otherwise in connection with Company’s business. Also, You grant all other Users of the Company Facilities or Services a license to access that Public User Content, and to use and exercise all rights in it, as permitted by the functionality of the Services.

  3. You agree that notwithstanding any rights of publicity, privacy or otherwise (whether or not statutory) anywhere in the world, and without any further compensation or right of Yours to review or approve any of the following permitted uses, Company may and is hereby authorized (1) to photograph, videotape, film and otherwise record You and your Canine(s), (including Your voice, image, likeness and appearance) in any audio, visual, multi-media or other format (collectively, “Recordings”), and (2) to publish, display, perform, transmit, broadcast, distribute and otherwise use and exploit the Recordings, in whole or in part, with or without modification, in any medium or technology now known or hereafter conceived, but only for purposes related to providing and/or improving Company’s Services (such as, for example: providing member services; and conducting internal training and quality assurance purposes). For clarity, Company shall not transfer, disclose or use recorded or saved information that reveal any personally identifiable information for any other commercial purpose (such as, for example, in promotional, marketing or advertising materials), except with Your written consent or as expressly permitted in Company’s Privacy Policy

  4. Company reserves the right to remove any User Content from the Service or from any on-line platform or public platform at any time, for any reason or for no reason at all. You, not the Company, remain solely responsible for all Content that You, or anyone using your mobile number, social media profile or email address, upload, post, email, transmit, or otherwise disseminates using, or in connection with, the Company, and You warrant that You possess all rights necessary to provide such content to Company and to grant Company the rights to use such information in connection with Company operations, with the Service and as otherwise provided herein.

  5. You shall indemnify, defend, and hold Company and all Related Parties harmless from all claims, losses, litigation, judgments and liens arising, directly or indirectly, from User Content and other information provided by You.

G. Certain Prohibited Uses: You may not: (1) use the Services for the benefit of a third-party or non-user except as necessary to facilitate Your direct use; (2) post or transmit through the Service, or cause to be posted or transmitted through the Service, any communication or solicitation designed or intended to obtain password, account, or private information from any person; (3) use the Service to violate the security of any computer network, crack passwords or security encryption codes; (4) run mail list, listserv, any form of auto-responder, or “spam” on the Service, or any processes that run or are activated while You are not logged in on to the Service, or that otherwise interfere with the proper working of or place an unreasonable load on the Service’s infrastructure; (5) use manual or automated software, devices, or other processes to “crawl,” “scrape,” or “spider” any portion of the Service; or (6) engage in any messaging or telephone calling through the Service in violation of any relevant laws or regulations (which may include and are not limited to, the Telephone Consumer Protection Act and the Do Not Call provisions of the Telemarketing Sales Rule).

H. User Representations and Warranties

  1. You represent, warrant and agree that (a) You will access the Service solely for your individual, personal purposes (including those of any linked Member or Canine Member sharing the account); (b) Your account or access to Services will not be transferred to or used on behalf of a third-party or non-member; (c) You will not remove any copyright, proprietary rights or other notice included in or on any portion of the Service, computer code or documentation; (d) You will not distribute, transmit, display, disclose, divulge, reveal, report, publish or transfer the Service to any third-party or reproduce or create derivative works based upon the Service or any portion thereof; and (e) neither You nor anyone else will attempt to reverse engineer, reverse assemble, disassemble, decompile, or otherwise attempt to discover the source code of the Service.

  2. You represent, warrant and agree that You will not use the Service in a manner that (a) infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third-party; (b) violates any law, statute, ordinance or regulation; (c) is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, false, obscene, libelous, or otherwise objectionable; (d) involves commercial activities and/or sales without Company’s prior written consent, including without limitation contests, sweepstakes, barter, advertising, or pyramid schemes; (e) impersonates any person or entity, including without limitation any employee or representative of Company; or (f) contains a virus, Trojan horse, worm, time bomb, or other harmful computer code, file, or program. Member shall defend and indemnify Company, its members, stockholders, officers, employees, contractors and all Related Parties from all losses, claims, liens, judgments or suits arising, directly or indirectly from a breach of this section.

I. Third Party Content: The Service may contain links or connections to third-party websites, content or services that are not owned or controlled by Company. When You accesses third-party websites or content or uses third-party services (including those provided by Related Parties), it accepts that there are risks in doing so. Company encourages members to be aware when they leave the Service and to read the terms and conditions and privacy policy of each third-party website or service that they visit or utilize. Member acknowledges and agrees that: (a) Member assumes all of the risk relating to such third-party websites, content or services, (b) Member understands that such third-party websites, content or services is not being provided by or for Company; and (c) Company makes no warranties, express or implied, and shall have no liability in connection with, such third-party websites, content or services.

J. Third Party Rights: Company reserves the right not to monitor, and has no obligation to monitor, User Content and reserves the right to delete or disable User Content at any time and for any reason.


A. Paid Services: Some Services may be provided as Paid Services for subscribing Members only (the “Paid Services”). If Member wishes to use the Paid Services, Member must pay and be current on all applicable fees and membership fees allowing for access to such Paid Services and all required Canine Health Requirements must be met. Member will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly, or annually), depending on the type of Subscription plan selected when purchasing the Subscription or Membership. Paid Services will only be provided to paid, active Members and their Canine(s), and a valid form of identification may be required at the time of service that must match the name on the Membership Account. Additionally, Canine photos must match the Canine member information provided. Should someone other than the Member be granted access to your Membership, you, the Member, will be responsible for all costs associated with services, even if the services are denied based on Third Party Provider’s inability to validate that the identity of the individual utilizing Services matches the name and photo identification on the Membership Account. Do NOT allow others to log in, access or use your Membership as you will be responsible for any and all charges incurred regardless of Services provided.

B. Third Party Payment Processor: Company uses a third-party payment processor (the “Payment Processor”) to bill Member through a payment account linked to Member’s account on the Services (Member’s “Billing Account”) for use of the Paid Services. The processing of payments will be subject to the terms, conditions, and Privacy Policies of the Payment Processor in addition to these Terms of Use. Company is not responsible for errors made by the Payment Processor. By choosing to use Paid Services, you agree to pay Company, through the Payment Processor, all charges at the prices then in effect for use of any such Paid Services in accordance with the applicable payment terms and Member authorizes Company, through the Payment Processor, to charge Member’s chosen payment provider (Member’s “Payment Method”). Member agrees to make payment using that selected Payment Method. Company reserves the right to correct any errors or mistakes made by the Payment Processor even if it has already requested or received payment. For any questions or concerns about billing, Member must send an email to info.hops.hounds@gmail.com

C. Automatic Renewal: At the end of each period, your subscription will automatically renew under the exact same conditions unless you cancel it or the Company cancels it. This does not apply for Daily Memberships or Daily Use Passes.

D. Subscription Cancellations: You may cancel your subscription renewal either through your account settings page or by contacting the Company. You will not receive a refund for the fees you already paid for your current subscription period and you will be able to access the Service until the end of your current Subscription period. If the Subscription has been made through an in-app purchase, you can cancel the renewal of your subscription with the appropriate application store.

E. Billing: You shall provide the Company with accurate and complete billing information including full legal name, address, state, zip code, telephone number, email and a valid payment method information. Should automatic billing fail to occur for any reason, the Company will notify you indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice, and payment must be made to continue Services for Member. If the Subscription has been made through an in-app purchase, all billing is handled by the appropriate application store and is governed by the application store's own terms and conditions.

F. Fee Changes: The Company, in its sole discretion and at any time, may modify the subscription or membership fees. Any subscription fee change will become effective at the end of the thencurrent subscription period. The Company will provide you with reasonable prior notice of any change in subscription fees to give you an opportunity to terminate your subscription before such change becomes effective. Your continued use of the Service after the subscription fee change comes into effect constitutes your agreement to pay the modified subscription fee amount.

G. Refunds: Except when required by law, paid subscription or membership fees are nonrefundable. Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company. If the subscription has been made through an in-app purchase, the application store's refund policy will apply. If you wish to request a refund, you may do so by contacting the application store directly. Refunds for membership or Services are non-refundable.

H. Free Trial: The Company may, at its sole discretion, offer a free trial for a limited period of time. You may be required to enter your billing information in order to sign up for the free trial. If you do enter your billing information when signing up for a free trial, you will not be charged by the Company until the free trial has expired. On the last day of the free trial period, unless you cancelled your membership subscription, you will be automatically charged the applicable subscription fees for the type of subscription you have selected. At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the free trial offer, or (ii) cancel such free trial offer.

I. In-app Purchases: The Application may include in-app purchases that allow you to buy other products, Services or Subscriptions. More information about how you may be able to manage inapp purchases using your device may be set out in the Application store's own terms and conditions or in your device's help settings. In-app purchases can only be consumed within the Application. If you make a n-app purchase, that in-app purchase cannot be cancelled after you have initiated its download or request. In-app purchases cannot be redeemed for cash or other consideration or otherwise transferred. If any in-app purchase is not successfully downloaded or does not work once it has been successfully downloaded, we will, after becoming aware of the fault or being notified to the fault by you, investigate the reason for the fault. We will act reasonably in deciding whether to provide you with a replacement in-app purchase or issue you with a patch to repair the fault. In no event will we charge you to replace or repair the in-app purchase. In the unlikely event that we are unable to replace or repair the relevant in-app purchase or are unable to do so within a reasonable period of time and without significant inconvenience to you, we will authorize the application store to refund you an amount up to the cost of the relevant in-app purchase. Alternatively, if you wish to request a refund, you may do so by contacting the application store directly. You acknowledge and agree that all billing and transaction processes are handled by the application store from where you downloaded the Application and are governed by that application store's own terms and conditions. If you have any payment related issues with in-app purchases, then you need to contact the application store directly.

J. User Accounts: When you create an account with Company, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on the Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with the Service or a Third-Party Service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username or the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

K. Your Feedback to Us: You assign all rights, title and interest in any feedback you provide the Company. If for any reason such assignment is ineffective, you agree to grant the Company a nonexclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such feedback without restriction.

L. Links to Other Websites: Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

M. Termination: We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately. Member may stop using the Service at any time by contacting Company at info.hops.hounds@gmail.com

Please refer to Company’s Privacy Policy to understand how Company treats information a Member provides to Company after a Member has stopped using the Service.

N. Effects of Termination: Provisions that, by their nature, should survive termination of these Terms shall survive termination including, without limitation, any obligation Member has to pay (Payment Terms) or indemnify (“Indemnity and Disclaimers”) Company, any limitations on Company’s liability, any terms regarding ownership or intellectual property rights (i.e. “Service Description; Grant of Limited License; Ownership of Service”), and terms regarding disputes (i.e. “Dispute Resolution”), “Member’s Representations and Warranties,” and “General.”


A. Dissatisfaction with the Terms: Member’s only right with respect to any dissatisfaction with any modifications to these Terms, or any policies or practices of Company or Third Party Provider, including, without limitation, (i) any change in the content of the Service, or (ii) any change in the amount or type of license fees, if any, is to terminate use of the Service. There shall be no reimbursement of fees paid prior to termination.

B. Indemnification: To the fullest extent permitted by law, Member agrees to indemnify, defend, hold harmless and release Company from liability and shall reimburse Company for any losses incurred in connection with any claims, suits, judgments and causes of action which relate to Company’s products or services (including the Service). This duty to defend and indemnify includes, without limitation, claims brought by any third-party, including, without limitation, Member’s insurance company, whether the claim arises under contract, warranty, negligence, or any other theory of liability. The duty to defend and indemnify applies even in the case of Company’s negligence or breach of warranty. Member waives any rights that Member’s insurance carrier or others claiming through Member may have against Company or Third Party Provider, including any rights of subrogation.

C. Limited to English Language: Member acknowledges that although Company is using reasonable efforts to expand languages supported by the Service, it does not currently support any language other than English. Member’s only right with respect to dissatisfaction with Company, including languages supported by the Service, is to terminate use of the Service.

D. User Authentication; Interaction with other Users: Company cannot and does not represent that any Member is the person who he or she claims to be. Member’s interactions with organizations and/or individuals found on or through the Service, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such interactions, are solely between Member and such organizations and/or individuals and at Member’s own risk. Member should make whatever investigation Member feels necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. Member agrees that Company shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.

E. Certain Liability Exclusions:

  1. Member acknowledges that neither Company nor the Related Parties is an insurer of or against any potential or actual loss or damage to person, pet, or property that may occur. Member acknowledges and agrees that it is extremely difficult to calculate the actual damages, if any, which may result from Company’s alleged failure to perform the Service(s) due or from the operation of its products, due to, among other things, the: (a) uncertain and/or unknown pecuniary value of any injury, damage or loss involving Member or their property; (b) inability to ascertain what portion, if any, of an alleged injury was proximately caused by the Company or Third Party Provider’s alleged failure to perform the service(s) or failure of the facility, equipment or product(s); and (d) the general nature of the Services.

  2. Member further acknowledges that the payments Member makes under these Terms are not related to the net worth, value or earning capacity of the Member or their property, but rather are based on the cost of the Services, and specifically take into consideration the legal protections afforded to Company under these Terms. Therefore, Company expressly denies and disclaims all liability for any loss or damage which may occur prior to, at or after Member agrees to these terms, including liability based on contract, tort, negligence or any degree, warranty (including merchantability and fitness for a particular purpose) and all other theories of liability.

  3. Company shall not be liable for any use of or reliance on the Service under any circumstances, or for any interruption, unavailability of or error in the Service or any information made available through the Service, even if caused by Company’s negligence and/or failure to issue alerts or notices. Company will not be liable for any failure or delay in performance directly or indirectly caused by acts or omissions of the Member (or any other Member’s affiliated or associated with Member’s account) or any other Third Party. Member agrees to assume all the risks in using the Service, whether known or unknown, including without limitation, the risk that the service or the information made available through the Service will be interrupted, unavailable, inaccurate, or incomplete. Company makes no warranty, representation or guarantee that Member will be contacted by any Third Party Provider or governmental authority, or that if contacted, the information provided will be accurate. Company reserves the sole right to modify or discontinue the Service at any time, with or without notice to Member. Company will not be liable to Member or any third party should Company exercise such right. Member acknowledges that Company has no control over the conduct of any Third Party Provider, governmental authority or other third parties for the accuracy of their notifications. Company shall not be liable for the accuracy or delivery time or content of notifications. To the fullest extent permitted by law, Company shall have no liability whatsoever for third parties who are not Members.

  4. If Company or any of its Related Parties are found liable for any loss or damage due to its or their negligence, the failure to perform its or their obligations under these Terms in any respect at all, breach of warranty, or product failure, the maximum liability (including joint and several liability) will be $2500.00 US. This amount is the agreed upon damages, is not a penalty and shall be the Member’s exclusive remedy. This limitation of liability specifically covers liability for: (1) lost profits; (2) lost, injured or damaged pet or property; (3) governmental fines and charges; (4) claims of third parties; and (5) any and all types of damages including; direct, indirect, special, incidental, consequential and punitive.

  5. Member acknowledges and agrees that Company shall not be responsible or liable regarding any in-person services or activities.


A. In no event shall either Party be liable concerning the subject matter of these Terms for any (a) matter beyond its reasonable control (including without limitation any error or damage attributable to any network, system, acts of God or acts of governments), (b) loss or inaccuracy of data, loss or interruption of use, or cost of procuring substitute technology, goods or services, or (c)indirect, punitive, incidental, reliance, special, exemplary or consequential damages of any kind including, but not limited to, loss of business, revenues, profits or goodwill.

The limitations and exclusions set forth in the preceding paragraph shall apply regardless of the form of any claim or actions (whether in contract, tort, strict liability or otherwise), even if the party against whom damages are sought has been advised of the possibility of such damages. These limitations are independent from all other provisions of these Terms and shall apply notwithstanding the failure of any remedy provided herein. Notwithstanding anything to the contrary, nothing in this section shall limit a party’s liability for damages arising from personal bodily injury (including death), willful misconduct or fraud, any breaches of “restrictions on use; prohibited uses” or “fees,” or any exclusion or limitation of liability that is void, prohibited or unenforceable by applicable law.

Member must bring any claim arising out of these Terms or related to the Products or Services (including the Services) provided by Company within one (1) year after the date on which the claim arose or the shortest duration permitted under applicable law if such period is greater than one (1) year. If Member does not, Member waives, to the extent permitted by law, all rights Member may have with respect to such claim and Company shall not have any liability to Member relative to that claim.



A. If you have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company.

B. These Terms are governed by and will be construed under the laws of the State of Texas, without regard to the conflicts of law’s provisions thereof. Any and all disputes, claims, or controversies arising out of or relating to these Terms between Member and Company shall be finally determined by arbitration administered by JAMS: (1) pursuant to the JAMS Streamlined Arbitration Rules and Procedures then in effect; (2) in the United States in the Member’s state of residence; (3) at Company’s expense to the extent required by law and JAMS policies; (4) in which the language of arbitration is English; (5) pursuant to the Federal Arbitration Act; (6) by one arbitrator who shall: (a) be selected from the appropriate list of JAMS arbitrators in accordance with such Rules; (b) have sole authority to decide any question concerning the scope, applicability, enforceability, revocability, and/or validity of this arbitration agreement; and (c) be barred from presiding over any class, collective, or representative action, consolidating multiple claimants’ cases or awarding any non-individualized relief (“Class Action Waiver”). The arbitrator shall have no authority to consider or resolve any claim or issue relief on any basis other than an individual basis. The arbitrator shall have no authority to consider or resolve any claim or issue relief on a class, collective, or representative basis. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claims. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Any arbitration will take place on an individual basis. Class arbitrations, class actions, representative actions, any other form of collective action or consolidated proceedings are not permitted. MEMBER UNDERSTANDS AND AGREES THAT BY ENTERING INTO THESE TERMS, MEMBER AND COMPANY ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. If the above Class-Action Waiver is found to be unenforceable or invalid, any class or representative claims would proceed exclusively in state or federal courts located in San Antonio, Texas, as provided herein. Under no circumstances shall any class or representative claims proceed in arbitration. To the extent the Class Action Waiver is valid, claims subject to the Class Action Waiver shall go forward in individual arbitration (as described above) and any such claims shall be stayed pending resolution of the individual arbitration.

C. For European Union (EU) Users: If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

D. United States Legal Compliance: You represent and warrant that (i) you are not from a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) you are not listed on any United States government list of prohibited or restricted parties.

E. Severability and Waiver

  1. Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

  2. Waiver: Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

F. Translation Interpretation: These Terms may have been translated if we have made them available to you through the Service. You agree that the original English text shall prevail in the case of a dispute.

G. These Terms shall be governed by the laws of the State of Texas, without respect to its conflict of laws principles. We each agree to submit to the personal jurisdiction of a state court located in Bexar County, Texas or the United States District Court for the Western District of Texas, for any actions not subject to the arbitration or waiver provisions of this Section 11.


The Company’s Services and Facilities are provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and Third Party Providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Services and Facilities, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service or Facilities will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. Without limiting the foregoing, neither the Company nor any of the Third Party Providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Services or Facilities, or the information, content, and materials or products included thereon; (ii) that the Services will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Services, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components. Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.


These Terms of Use (including the Privacy Policy) constitute the entire agreement between you and Company, and supersedes all prior agreements, whether written or oral. Member may not assign, delegate, or transfer these Terms of Use or his/her/their rights or obligations hereunder in any way (by operation of law or otherwise) without Company’s prior written consent. Company may transfer, assign, or delegate these Terms of Use and Company’s rights and obligations without consent. Member understands and agrees to be responsible for any additional charges, including false alarm fines or fees, telephone signal transmission or mobile data, and other services.

A. Legal Compliance by Member

The Services are operated from and designed for use in the United States. Member is responsible for compliance with the laws, rules, and regulations of the jurisdiction in which it is located. In no event shall Member use the Service in any location where such use is prohibited or restricted by local law or where Third Party Provider would incur a tax or fee obligation that would not be paid by Member. In the event such a tax or fee is incurred by Third Party Provider, Member agrees to reimburse Company for such tax and fee. Member may not use or export the Service or the products thereof in violation of United States laws and regulations, including, without limitation, Export Administration Regulations. these Terms

B. Use By Children

  1. The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. Anyone may download the Software Application (The App) at no charge, but Third Party Provider implements reasonable agescreening to prevent children under 18 from registering for the Services. The Software Services are intended only for individuals over age 18. Third Party Provider does not knowingly collect or solicit personally identifiable information from a child under 18. If Member, User or Patron believes that a child under 18 has provided Company or a Third Party Provider with personal information , please contact Company at


We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, Company will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Services.


If you have any questions about these Terms of Use, you can contact us by email: info.hops.hounds@gmail.com

Hops & Hounds Privacy Policy

Last updated: October 2023

Please read this Privacy Policy carefully before using our Services or Facilities.

Hops N Hounds, LLC, dba Hops & Hounds, together with the Related Parties as defined in the Terms of Use, collectively referred to herein as “we,” “us,” “our” or, “Company”, know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing any of our Facilities or Services in any manner, you acknowledge and accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of Company Services is, at all times, subject to the Terms of Use, which incorporates this Privacy Policy. Any terms that we use in this Policy without defining them are defined in the Terms of Use.


This Privacy Policy covers our treatment of individually-identifiable information (referred to as “Personal Data). Our gathering of data is limited to Company Members and Customers who’ve authorized us to do so, and only while they’re using our products, facilities and services.

We gather various types of Personal Data from our members, as explained in more detail below, and we use this Personal Data internally to personalize, provide, and improve our Services. For example, we may use data to allow you to set up a member account and profile, to contact you and allow other members to contact you, to fulfill your requests for certain products and services and to learn how you use our Services. In certain cases, we may also share some Personal Data with third parties, but only as described below.

As noted in the Terms of Use, we do not knowingly collect or solicit personal information from anyone under the age of 18, except as authorized by a parent or guardian. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under the age without being authorized by a parent or guardian, we will delete that information as quickly as possible. If you believe that a child under the age of 18 may have provided us with personal information without being authorized by a parent or guardian, please contact us at info.hops.hounds@gmail.com


As our Services improve, we may need to adjust this Privacy Policy from time to time. Whenever we do, we will alert you to changes by posting a notice online, notifying you by email, and/or by some other means. Please note that if you have opted to not receive legal notice emails from us, those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.


Information You Provide to Us:

Company collects Personal Data that you provide directly to us in connection with your use of our Services. Personal Data may also be sent to us by third party business partners or service providers.

Information We Collect Directly from You:

Personal Data may at times include, but is not limited to, member info/data, usage data/info, inapp activity info, marketing communications preferences and engagements, payment data (Company uses third-party payment processors), and more. This information is collected when you share the following with us:

  • Name (first, last)

  • Email

  • Phone Number

  • Country of Residence

  • Device default language

  • User Picture

  • Canine Picture

  • Audio and video of you or your Canine(s)

  • Home Address

  • Billing Address

  • Company Username and password for account login

  • User profile data you choose to volunteer to Company (please note: Company does not verify for accuracy).

  • Date of Birth

  • Apple Pay, Paypal or other payment method information

  • Information we gather about family, emergency contacts or other personal contacts you choose to share with Company

    • Name (first, last)

    • Phone Number

    • Relationship to you

    • Email

    • Home address

    • Date of birth

  • Posts, data, and images that you share

  • Data from hardware devices

  • Location Information (e.g., Home or Office)

We receive and store any information that you knowingly provide to us. For example, through the registration process and/or through your account settings, we may collect Personal Data such as your email address and third-party account credentials.

We may communicate with you if you’ve provided us with the means to do so. For example, if you’ve given us your email address, we may email you about your use of our Services. If you do not want to receive certain forms of communications from us, please indicate your preference by info.hops.hounds@gmail.com

Information we receive from third party sources: Some third parties, such as our business partners, vendors and service providers, provide us with Personal Data about you, including, without limitation:

  • Account information for third party services: If you provide your third-party account credentials to us, or if you share content from our Services through a third party social media service, or otherwise sign into the Services through a third party site or service (e.g., Facebook Connect), you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions through your account settings, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy. Certain information may be required to register with us or to take advantage of some of our features.

  • Information from our advertising partners: We receive Personal Data from some of our marketing and promotional service providers, related to how you interact with our websites, applications, products, services, advertisements, or communications.

  • Information from other service providers: We work with service providers who assist us in offering and improving our Services by providing us with information about how you use our Services. This information helps us to maintain the security and integrity of our platform.

Information we automatically collect when you use our Services:

  • IP address

  • Device identifiers

  • Web browser information

  • Usage information

  • Cookies and other tracking technologies (e.g. web beacons, pixel tags, SDKs, etc.)

  • Log data (e.g. access times, hardware and software information)

  • Language preference

  • Biometrics for TouchID or FaceID recognition (comes from the OS we will never store in our servers)

  • Smartphone data

  • Real time location via GPS

  • Audio (via permission access to microphone), Video (via permission access to video camera), as permissions the member chooses to provide to Company

  • Smartphone IP address

  • Device identifiers

  • Company App usage information

  • Log data (e.g. access times, hardware and OS software information)

  • Cellular connectivity information

  • Pictures (via permission access to the member’s camera library)

  • Battery status information

  • View of Wifi or other internet access points in your area

  • Data from smartphone’s sensors (accelerometer, magnetometer, others)

  • Recordings of audio and or video calls a member has with SECUR and/or with affiliated Service Providers or personnel

  • Recordings of audio and or video calls a member has with authorities if the connections were made via the Company application

  • Notes/logs the application and/or Service Provider might have collected when assisting a member with a live case

  • Historical records about a member’s location

  • Data collected via member engagement with our application

  • Messages exchanged between the member and their contacts via the Company application

Information About Cookies:

Cookies and other tracking technologies like web beacons, pixel stags, and SDKs (collectively, “Cookies”) are identifiers that we transfer to your device, allowing us to recognize your device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.

Cookies can either be “session cookies” or “persistent cookies”. Session cookies are temporary cookies that are stored on your device while you are visiting our Website or using our Service, whereas “persistent cookies” are stored on your device for a period of time after you leave our Website or Service. We use persistent cookies on our website to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Services, and how your use of the Services varies over time. For more information on cookies, including how to control your cookie settings and preferences, visit http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm, https://ico.org.uk/for-thepublic/online/cookies/ and http://www.allaboutcookies.org/.

The Services uses the following cookies:

Essential Cookies: Essential cookies are required for providing you the features and services you have requested. For example, certain cookies enable you to log into secure areas of our Services. Disabling these cookies may make certain features and services unavailable.

Functionality Cookies: Functional cookies are used to record your choices and settings regarding our Services, maintain your preferences over time, and recognize you when you return to our Services. These cookies help us to personalize our content based on your usage patterns, and remember your preferences (for example, your choice of language).

Performance/Analytical Cookies: Performance/Analytical Cookies allow us to understand how members use our Services, by collecting information on how often members use a particular feature of the Services. These aggregated statistics are used internally to improve the Services in a way that makes the Services interesting to as many members as possible. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns to help us improve our campaigns and the Services’ content for those who engage with our advertising.

Analytics Service Providers: We use third-party analytics such as Google Analytics provided by Google Inc. (“Google”) (collectively, “Third Party Analytics Services”) which are based on cookie and other similar technologies to analyze how you interact and engage with the Service so that we can learn and make enhancements to offer users a better experience (including by combining collected data and information with Personal Data). These Third-Party Analytics Services will collect information about your use of the Services to evaluate your use of the Services, to compile reports (including through aggregating data and information with Personal Data), and to provide us with additional information regarding your Internet use. Google’s ability to use and share information collected by Google Analytics about your use of the Service is subject to the Google Analytics Terms of Use and the Google Privacy Policy. To opt out of Google’s ability to use and share information collected by Google Analytics please visit http://tools.google.com/dlpage/gaoptout.

Our advertising partners may also transmit cookies to your device, when you click on ads that appear on the Services. Also, if you click on a link to a third-party website or service, a third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your device.


We process Personal Data to operate, improve, understand, and personalize our Services. For example, we use Personal Data to:

  • Create and manage member profiles.

  • Empower our Service Provider Affiliates to share the relevant information to the authorities

  • Empower Service Provider Affiliates and their personnel to personalize our Services to a specific member

  • Create predictive models that can identify potentially risky situations to members, member’s family, and contacts and for the broader Company community

  • Use your data augmented with data from our operations to improve the accuracy of our services

  • Communicate with you about our Services

  • Contact you about Service announcements, updates or offers

  • Provide support and assistance for our services

  • Meet or comply with contractual or legal obligations

  • Protect against or deter fraudulent, illegal, or harmful actions

  • Collaborate, cooperate, and otherwise work with our business partners, vendors and service providers

  • Sharing Personal Information with our vendors and service providers who perform services on our behalf

  • Enforce our Terms of Use

  • Additionally, we may communicate with you through the means you’ve provided us to do so

Without limiting the foregoing and notwithstanding any rights of publicity, privacy or otherwise (whether or not statutory) anywhere in the world, and without any further compensation or right to review or approve any use permitted herein, we may and are hereby authorized to use audio and/or visual recording media (and other data) make in compliance with this Policy (including my voice, image, likeness and appearance) in whole or in part, with or without modification, in connection with: providing member services, training and quality assurance, purposes and improving our products and services offerings via print, broadcast, Internet and mobile.


We do not rent or sell your Personal Data in personally identifiable form to anyone. We may share your Personal Data with third parties as described in this section:

  • Data that’s been de-identified. We may de-identify your Personal Data so that you are not identified as an individual and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person.

  • Advertisers: We allow advertisers and/or merchant partners (“Advertisers”) to view the demographic information of members who will see their advertisements and/or promotional offers. In using our Services, members agree to provide any of the information we have collected from you in non-personally identifiable form to an Advertiser, so that Advertiser is able to select the appropriate audience for those advertisements and/or offers. For example, we may use the information that you are located in Miami, Florida to show you ads or offers for Miami, Florida based businesses, but we will not tell such businesses who you are. We may share with information with Advertisers to display their ads to members with similar usage patterns to yours, but we will not disclose usage information to Advertisers except in aggregate form, and not in a manner that would identify you personally. Note that if an advertiser asks us to show an ad to a certain audience or audience segment and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach. We may conduct advertising campaigns on third party websites and applications (e.g., Facebook) (collectively, “Third Party Platforms”). In those cases, we may disclose your information in personally identifiable form to the operators of the Third-Party Platforms solely to allow them to direct our advertising content to you via the Third Party Platform. We will not authorize such Third-Party Platform Operators to reuse your email address in conjunction with other advertisers or for any other purpose.

  • Business Partners: In certain situations, businesses or third-party websites we are affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). Users can clearly recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Data with that affiliated business only to the extent that it is related to that transaction or service. We have no control over the policies and practices of third-party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business’ or websites’ policies.

  • Agents and Service Provider Affiliates: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. For example, we may use a data hosting service provider to store your information and make it available to use for our Services. Unless we tell you differently, our agents do not have any right to use the Personal Data we share with them, beyond what is necessary to assist us.

  • User Profiles and Submissions: Your profile information, including your name, location, and any video or image content you have uploaded to the Services, may be displayed to other members to facilitate member interaction within the Services or address your request for our services. Your account privacy settings may allow you to limit the other members who can see the Personal Data in your member profile and/or determine what information in your member profile is visible to others. Please remember that any content you upload to your public member profile, along with any Personal Data or content that you voluntarily disclose online in a manner other members can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your member name may also be displayed to other members if and when you send messages or comments or upload images or videos through the Services, and other members can contact you through messages and comments. As explained in more detail in the Terms of Use, we may store and use Recordings (as defined in the Terms of Use) in any manner and for any purpose.

  • Business Transfers: We may choose to buy or sell assets and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Data could be one of the assets transferred to or acquired by a third party.

  • Protection of Hops & Hounds and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary in response to a lawful request by public authorities, including to meet national security or law enforcement requirements; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Hops & Hounds, our employees, our members, or others.

  • Required by Law: We may be required by law to disclose certain Personal Data, such as in response to a court order, subpoena or other legal process.


Your account is protected by a password for your privacy and security. If you access your account via a third-party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Data by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your device by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Data we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of member information at any time.


Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

  • Username and password

  • Email address

  • User profile information

  • User content, including text, images, and videos you have uploaded to the site

The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information, we have on file about you, please contact us at info.hops.hounds@gmail.com

If you are a parent or guardian of a member of our Services who is under the age of 18, you may contact us at any time to ask that (a) we stop collecting Personal Data from such member and (b) we delete any Personal Data already collected from such member. Please contact us at info,hops.hounds@gmail.com to request deletion of the account of an underage member. Be advised that we may ask for additional verification and documentation to confirm your identity and authorization to make this request.

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; to submit such a request, please contact us at info.hops.hounds@gmail.com


You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Data after you update or delete it, but not in a manner that would identify you personally.

You also have the right to request that we disclose certain information to you about our collection, use, and disclosure of your personal information over the past 12 months. Once we receive and confirm your request, we will disclose the following to you:

  • The categories of personal information we collected about you.

  • The categories of sources for the personal information we collected about you.

  • Our business or commercial purpose for collecting that personal information.

  • The categories of third parties with whom we share that personal information and the categories of personal information shared with those third parties.

  • The specific pieces of personal information we collected about you.

We will not discriminate against you because you exercise your rights. For example, we will not deny you goods or services or charge you a different price or rate for goods or services if you make an access or deletion request.


If you have any questions or concerns regarding our privacy policies, please send us a detailed message to info.hops.hounds@gmail.com and we will try to resolve your concerns.

Hops & Hounds

Waiver of Liability

Warning of Risk

By entering the Hops & Hounds Property, you acknowledge that you, your pet and any person under your supervision are entering at your/their own risk.

You are solely responsible for supervising your dog and minor children and determining if this is an appropriate activity and space for you and them.

This facility and all dedicated leash-off dog areas and activities are intended to provide a fun and rewarding experience for you and your dog; these areas are not for children. All children under the age of 18 are not permitted in any leash-off area.

Despite careful and proper preparation, there is still a risk of serious injury, including death to dogs, their owner/handler, or other persons or animals who enter the property.

Risks associated with all dog parks include the risk of injury or death to you, your pet, your guests, or your minor children due to:

  • The potential of any dog to behave in a dangerous way.

  • The inexperience, negligence, or irresponsibility of another dog owner/handler.

  • The inability to predict a dog’s reaction to movement, sounds, persons, foods, drinks, treats or other animals.

  • Actions by the dog due to fright, anger, stress, injuries, or insect bites.

  • Natural reactions by the dog such as jumping, pulling, resisting, and biting.

  • Environmental and traffic conditions.

  • Acts of God.

  • Inclement weather.

  • Slips and falls.

  • Premises defects.

  • Equipment or structural property failure.

  • Failure in proper pet instruction/supervision by you or others.

  • Natural environmental risks such as mud, standing water, falling tree limbs and all other potential risks.

  • Unknown illnesses transferrable from other dogs, people, other animals.

  • Risk from ingesting food, drinks or other items that may be present on the property.

  • All other circumstances inherent to dogs and/or outdoor activities.

Dog Fight Risk:

It is not advised that you attempt to break up a dog fight; doing so is at your own risk.

Should you attempt to break up a dog fight or restrain a dog, including but not limited to your own dog, this is at your own risk and you may be severely attacked or injured by your dog or other dogs.

Release of Liability:

In consideration for entering the Hops & Hounds property and use of any part of the facility, you are expressly assuming the risk and legal liability and waiving and releasing Hops & Hounds, their landlord and all parties associated with Hops & Hounds from all claims for injuries, damages, or loss which you, your dog or any minor under your supervision might sustain as a result of participating in any and all activities connected with and associated with use of the property.

Acceptance of this release and adherence to the Hops & Hounds Rules, Regulations, Terms and Conditions are required to patronize the facility and your entry into the facility serves as your acceptance and agreement to adhere to these terms and conditions.

Memberships are required to enter the leash-off dog parks and all Terms, Conditions and Rules for Membership bust be accepted and followed. Memberships are non-transferable and may be revoked for non-compliance as may be required by Hops & Hounds.

Waiver and Release

By entering the Hops & Hounds Property, you have agreed to indemnify, defend and hold harmless Hops N Hounds, LLC (dba Hops & Hounds, LLC or Hops & Hounds River North, LLC) and their officers, landlord, agents, employees, vendors, and volunteers from any/all lawsuits, damages, claims, judgments, losses, liability, or expenses arising out of:

A. Any personal injuries, property damage, or death (including any and all injuries suffered by you, your dogs or other persons or dogs under your supervision) sustained while on the property or while using this facility or any associated equipment owned by or under the control of Hops & Hounds, or which you or your animal cause to others while on the property or using the facility or any equipment owned by or under the control of Hops & Hounds, or while participating in any activity on the property.

B. Any injury or death which results or increases by any action taken to medically treat you, your pet or anyone under your supervision for any injury sustained on the property or which you, your minors, guests or your animals may cause while on the property or while using any equipment owned by or under the control of Hops & Hounds, or while participating in any activity sponsored by Hops & Hounds.

You acknowledge that you understand and agree with the following:

  1. Your presence on the property and use of the dog parks is self-directed with the understanding of “at your own risk”.

  2. There are risks associated with any dog-friendly facility for yourself, your dog(s) or other humans who may be your guest(s).

  3. Bringing your dog and being physically present at Hops & Hounds involves risks of injury to you, any individual accompanying you, other people, your dog(s) and other dog(s), including but not limited to: risks resulting from aggressive dogs, unpredictable behavior, unpredictable equipment issues, unpredictable natural events and lack of training for dogs.

  4. Hops & Hounds cannot guarantee that dogs in the park or on the property are safe or healthy and despite the efforts of Hops & Hounds to ensure owners have complied with terms, conditions and procedures, there is a risk that not all dogs present on the property are licensed and vaccinated as required by law.

  5. Additional risks to you, your pet and minor children include, but are not limited to, dog fights, dog bites, theft, unlawful capture of your pet, escape over, under and through fences, being knocked down, chased or tripped by a dog or person, injury from equipment, landscaping, mud or standing water and risks from accidental ingestion of vegetation, food or drinks by your pet.

  6. You assume all risks associated with being present on or using the property and dog parks, including its fixtures and equipment. Risks include the risk of injury or death to you, any individual (including children) accompanying you and your dog(s).

You further understand and agree that:

All patrons and Members are expected to adhere to Hops & Hounds Rules and assist in monitoring the property and dog park and are responsible for their own behavior and that of their guests and dog(s).

You hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless Hops & Hounds, its landlord, employees, agents, volunteers and all related parties from any and all claims, demands, or causes of actions, which are in any way connected with your presence on the property, and participation in any activity or my use of Hops & Hounds equipment or facilities, including such Claims which allege negligent acts or omissions by Hops & Hounds.

This waiver does not replace, but is in conjunction with all other Rules, Terms, Conditions and Acknowledgements of Hops & Hounds.